Successful installation of the program is a guarantee of the work of our experienced specialists!
Have you purchased STEKAS program?
Let’s start its installation together!
Installation of the program. What is it?
Customers who purchased our program are consulted on its use
- Customers who have concluded a service contract have the opportunity to consult during the period of time determined in the contract without additional charge;
- in other cases consulting is paid according to the actual time spent.
Methods of consulting:
- remotely connecting to a client’s work computer;
- by telephone;
- by e-mail;
- we arrive to client’s workplace;
- we meet at STEKAS office.
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During the program installation we:
- install the program;
- enter/import initial data;
- perform the program parameter setting (adaptation) in order to combine the program’s operation with the needs of users and the specifics of the activity;
- instruct users on the use of the program;
- to ensure success of the work, we advise the client’s representatives to participate in the program’s training courses;
- carry out additional programming work, if necessary.
Those clients who purchase our program can do all the necessary installation work themselves.
In this case STEKAS staff can advise on the installation of the program. The services are paid for the time actually spent.
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Flexible payment system for installation!
There are three methods of payment for installing the program (depending on the size of the company and the complexity of installation):
- for customers who have not signed program maintenance contracts, the cost of installation work is calculated according to the actual time spent;
- for customers who have signed program maintenance contracts, the cost of installation is included in the service cost;
- for customers who have signed program maintenance contracts, the cost of installation is calculated according to the actual time spent, if the company is large and large-scale installation is carried out.
The implementation of the program is carried out by appointed consultants, project managers.
They communicate with the client’s representatives responsible for installation in the client’s company.
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If you have any questions, do not hesitate to contact STEKAS.
If you have any questions, do not hesitate to contact STEKAS.
For customers who have purchased STEKAS programs, the installation process is carried out by a consultant and, if necessary, by other STEKAS staff.
In case of any questions, we recommend that you first contact the appointed consultant.
In other cases please contact us.
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